Vimomo Privacy Policy

1. Introduction

Vimomo values your privacy protection. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, applicable to all services on the Vimomo platform. If you do not agree to this Policy, please stop using the services. Using the services indicates your consent to this Policy.

Contact us at feedback@vimomo.tv.

2. Age Restrictions

Same as the User Agreement age requirements. Children under 13 are prohibited from using; if discovered, related data will be deleted. Vimomo will not intentionally collect data from minors under 18, unless with guardian consent.

3. Information We Collect

Information You Provide:

• Account information (username, nickname, email, phone number, age, avatar, name)
• Payment information (processed by third parties; we do not store full card details)
• Feedback and support communications
• Survey and activity participation information

Third-Party Information:

• Basic profiles from social logins (Google, Facebook, Apple)
• Anonymous advertising identifiers

Automatically Collected Information:

• Device and system information
• Usage and interaction data
• Cookies and similar technologies

4. Purposes of Information Use

• Provide, maintain, and improve services
• Payment processing and verification
• Personalized content and advertising
• Notifications and communications
• Security, fraud prevention, and legal compliance
• Statistical analysis and product optimization

5. Information Sharing and Disclosure

• With service providers (cloud storage, payments like Dana/OVO/GoPay, pushes, analysis tools like Google Analytics, Firebase, etc.), requiring them to comply with equivalent protection standards
• Third-party social/login platforms (per their privacy policies)
• Advertising partners (only anonymous/aggregated data for targeted ads)
• Legal requirements: Government agencies, judicial/enforcement bodies, regulators (under Indonesian PDP Law, etc.)
• Business reorganization: Mergers, acquisitions, etc.
• With your explicit consent. We will not sell your personal information.

6. Cookies and Similar Technologies

We and third parties use Cookies, pixel tags, SDKs, etc., for login, analysis, ad delivery. You can manage Cookies via browser/device settings, but disabling may affect some functions.

7. Your Rights

Under Indonesian PDP Law and other applicable laws, you have the following rights (within reasonable limits):

• Access, correct, delete personal information
• Withdraw consent
• Object to automated decisions
• Data portability
• Complaint rights. To exercise rights, submit applications via feedback@vimomo.tv; we will respond within legal timeframes (usually within 30 days). For security, we may verify identity.

8. Data Storage and Cross-Border Transfer

Data is primarily stored on local Indonesian servers or secure cloud services. For cross-border transfers, we adopt encryption and adequate protection measures to ensure recipients meet Indonesian PDP Law requirements (such as equivalent protection levels).

9. Data Security

We adopt industry-standard technical measures (encryption, access controls, regular audits) to protect data. However, internet transmission is not 100% secure; we do not guarantee absolute security and are not liable for leaks caused by external attacks (e.g., hackers).

10. Policy Updates

We may update this Policy; major changes will be notified via announcements/emails/app pushes.

11. Third-Party Services

When linking to third-party websites/services, please read their privacy policies. We are not responsible for third-party processing.